Terms and conditions

Virtual Service Description

This service provides a promotional boost for a Counter-Strike 1.6 game server. The boost increases your server’s visibility, but it does not guarantee that a specific number of players will join.

Player flow can vary greatly and depends on many external factors that we cannot control, including:

  • overall game activity

  • your server’s popularity and uniqueness

  • competition from other servers

  • time of day and region

  • player interest and natural trends

Because of these factors, results will differ from server to server, and growth may take time.

We do not guarantee an immediate increase in players, nor a specific number of players at any point.
Our responsibility is to activate and maintain the promotional boost, not to ensure guaranteed traffic or player counts.

By purchasing this service, you acknowledge and accept these terms.

Order Process (How the Service Works)

To complete an order on promocs.com, the customer must follow these steps:

  1. Enter Server Details
    The customer must provide a valid Counter-Strike 1.6 server IP address and port in the required fields on our website.

  2. Review the Service Description
    Before proceeding, the customer must read the full description of the service, including performance expectations and limitations.

  3. Accept the Terms & Conditions
    The customer must confirm that they have read and agree to the Terms & Conditions by checking the mandatory checkbox.
    Without checking this box, the payment cannot be completed.

  4. Proceed to Payment
    After accepting the terms, the customer may complete the payment through PayPal.

  5. Service Activation
    Once the payment is received, the service is activated automatically.
    Within approximately 20 minutes, the customer’s server is submitted to the Counter-Strike 1.6 master server list, where players can see it through the in-game “Find Servers” menu.

  6. Player Traffic Disclaimer
    We cannot control:

    • which servers players choose,

    • how often players click or join,

    • overall player behavior.

    Player traffic depends entirely on individual player choices and external factors beyond our control.
    We only ensure that the server is boosted and made visible in the master server listings.

Once the service is activated and the server is added to the master server list (either automatically or manually), the order is considered delivered and non-refundable.

Server Listing and Competition Disclaimer

Service Delivery Location: The Customer explicitly understands and agrees that the purchased promotional boost service is delivered exclusively within the Counter-Strike 1.6 in-game Master Server (‘Find Servers’ menu). The promocs.com website listing is NOT the service delivery point, but only a marketing indicator.

Server Listing Visibility: The list of servers displayed on the promocs.com website is an indicative marketing sample and does not represent the total, definitive, or guaranteed number of competitor servers currently active in the Counter-Strike 1.6 Master Server at any given time.

Actual Competition: The Customer acknowledges that the actual number of boosted servers visible in the in-game ‘Find Servers’ Master Server list may be significantly higher (or lower) than the number displayed on the website. This total figure is dynamic, constantly fluctuating, and subject to external factors, payment cycles, and server activity over which we have no control.

The Service Value: The value of the service lies solely in the activation and maintenance of the boost on the official Master Server list, as agreed. Any disparity between the server count shown on the promocs.com website and the in-game Master Server count is not considered a breach of this agreement or a valid reason for a refund, as the service is delivered in the in-game environment, not the website display.

Service Delivery Location (Clarification of What the Customer is Buying)

The Customer explicitly understands and agrees that the purchased service is delivered exclusively inside the Counter-Strike 1.6 game, within the in-game “Find Servers” → Master Server list.

The service does not provide or guarantee:

  • placement on the promocs.com website,

  • visibility on the promocs.com server list,

  • any specific number of servers shown on the promocs.com preview list.

The website list is only a partial preview, not the full master server listing.

Because of technical integrations (API, resellers, TXT system, offline additions), the number of servers shown on the promocs.com website may differ from the number of servers visible in the in-game Master Server list.
This difference is normal, expected, and does not represent a defect or misleading information.

The Customer acknowledges that the actual service purchased is the in-game boost, not the website display.
Therefore, any difference between website preview numbers and in-game list numbers is not a valid reason for a refund and is not considered a service failure.

Non-Refundable Policy

By purchasing our services, you acknowledge that this is a non-refundable virtual service. Once the promotional boost is activated on your Counter-Strike 1.6 server, the service is considered delivered.

As a digital service, it cannot be reversed or returned; therefore all payments are final.

We do not guarantee any specific number of players, level of activity, or traffic. Player activity depends on external factors outside our control, including competition, server quality, game popularity, and player behavior.

Lack of players or lower-than-expected results is not considered a valid reason for a refund.

Exceptional Refund Policy (Our Responsibility)

A refund will be issued only in one exceptional case:

✔ If the server was NOT added to the boost system due to our own technical error,

and the customer decides they do NOT want us to fix the issue manually.

If such a situation occurs:

  • We will attempt to add the server manually to the master server lists and activate the boost.

  • If the customer refuses the manual fix and the boost has not been applied yet, a full refund may be granted.

Once the service has been successfully activated (whether automatically or manually), the order becomes non-refundable.

This clause protects the customer from rare technical issues, while also ensuring fairness for delivered services.

Customer Agreement

Before payment, the customer must check the required checkbox confirming they:

  • have read the Terms & Conditions

  • understand the non-refundable nature of the service

  • understand that results vary and are not guaranteed

  • accept that only undelivered services (due to our fault) are refundable

The order cannot be completed unless this agreement checkbox is marked. This confirmation is stored as proof of consent.

PayPal Disputes

If a PayPal dispute is opened, we will provide:

  • proof that the service was activated or manually added

  • proof that the customer agreed to the Terms & Conditions

  • proof of the non-refundable policy

  • timestamps, screenshots, system logs showing delivery

Since the service is digital and delivered instantly (or manually upon request), refunds through PayPal will not be issued unless the service was never applied due to our error and the customer refused the fix.

This complies with PayPal’s virtual goods policy.

Service Packages

  • 30 Days Boost (+0 Days Free): €27.00 EUR

  • 90 Days Boost (+1 Days Free): €54.00 EUR

Payment Methods

All payments are processed securely through PayPal.

🚫 Prohibited Activities From Your Server

❌ Uploading Malicious Files
 Do not upload or distribute .dll, .exe, .cmd, .jar, .bat, .vbs, or any other harmful or suspicious files.

🔗 Auto-Connect Plugins
 Plugins that force or automate player connections to servers are not allowed.

🎮 UI Modifications
 Do not modify the GameMenu, VGUI, or implement any form of slowdown or visual interference.

🎯 Keybinding Restrictions
 It is strictly forbidden to bind default keys (W, A, S, D, SPACE, SHIFT, TAB) or use binds for commands like connect, say, etc.

🚀 Fake Server Acceleration
 Creating or promoting fake/redirecting servers for artificial traffic boosts is prohibited.

🔀 Redirection Systems
 No forms of automatic or forced redirection to other servers are allowed.

📡 SVC_DIRECTOR Exploits
 Sending commands using SVC_DIRECTOR to the client is not allowed.

📶 Rate Manipulation
 Changing player rates like cl_updaterate, cl_cmdrate, etc., without consent is strictly forbidden.

🧨 Game-Breaking Plugins
 Use of game-breaking or disruptive plugins such as Pika, GameDestroyer, etc., is not allowed.

🛑 Editing User Config Files
 DO NOT edit or overwrite any of the player’s config files such as config.cfg, userconfig.cfg, or others — this breaks their game and is considered harmful behavior.

🙅‍♂️ Changing Player Nick or Settings
 Changing the player’s nickname, keybinds, controls, or any other settings without their permission is strictly forbidden.

⚠️ If any of these rules are violated, your server will be immediately removed from our services without prior notice and permanently blacklisted from using our platform.

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